Technical Support
Our After-Sales & Field Service department brings specialist expertise, ensuring responsive, reliable support for all our solutions across the region.
We field 35 biomedical engineers in Mauritius, 6 in Kenya, 7 in Madagascar, 2 in Tanzania, 1 in Uganda and 1 in Ethiopia.
Services include annual maintenance, installation and training, onsite repair and warranty support.
Our engineers are trained and certified by the manufacturers we represent, so your installed base stays available and compliant.
Related solutions
Clinical Diagnostics
Advanced diagnostic solutions supporting accurate, timely and reliable medical decision-making in hospitals, clinics and laboratories.
Learn moreLife Sciences Solutions
Supporting scientific discovery, translational research and laboratory innovation across molecular biology, cell biology and genomics.
Learn moreForensic Solutions
Advanced molecular analysis and investigative science for public safety, forensic laboratories and DNA database programmes.
Learn moreReady to discuss your project?
Our specialists will help you specify, budget and deliver the right solution for your facility.